14-Day Money-Back Guarantee

Refund Policy

At MiroMint, we stand behind our in-browser tools with simple, honest terms. If our tools do not solve your application deadline, we will gladly refund your payment.

14-Day Window

Request a full refund within 14 days of your purchase if you encounter any technical limitation or portal incompatibility.

Transparent Billing

No hidden fees or surprise charges. 1-click self-serve cancellation anytime for monthly plans, and zero auto-renewals on passes and lifetime licenses.

24-Hour SLA

Send your order email to support@miromint.com and our support team processes your refund within 24 hours.

1. Eligible Refund Scenarios

We honor refund requests in all of the following situations:

  • Government / Visa Portal Rejection: If a document compressed or formatted using MiroMint is rejected due to file size or dimension specifications.
  • Corrupted or Incompatible Document: If our client-side WebAssembly parser fails on a proprietary or unusual document structure.
  • Accidental Duplicate Purchase: If you accidentally purchased multiple passes or licenses.
  • General Dissatisfaction: If the tool did not meet your expectations for your application workflow.

2. How to Request a Refund

To request a refund, follow these simple steps:

  1. Send an email to support@miromint.com with the subject line "Refund Request - [Your Order Email]".
  2. Include the email address used at checkout or your Lemon Squeezy / Stripe order receipt number.
  3. (Optional) Mention the tool you used and any feedback — this helps our engineering team improve the client engine for future applicants.

3. Processing Timeline

Once approved, your refund is issued immediately by our billing system. Depending on your financial institution or credit card provider, the funds typically appear back on your original statement within 3 to 5 business days.

4. Honest & Transparent Pricing

MiroMint operates on clear, upfront pricing. For our $4.99 24-Hour Application Pass and $49 Lifetime License, you are billed once with zero automatic renewals or recurring rebills. For our $9.99/mo Monthly Pro plan, billing renews monthly with 1-click self-serve cancellation at any time directly from your receipt email or account dashboard.